Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original sealed packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at ......

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you. We will also advise you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 days.Please remember it can take some time for your bank or credit card company to process and post the refund too.

We reserve the right to reject any returns that do not comply with the conditions stated above

Non-Returnable Items

• Sale Products.
• Items purchased through TikTok Shop, or any external retailer — please follow their respective return policies.
• Opened or used items returned due to personal preference or dislike.